Our Story
About USG
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Built by family, driven by craft
USG started in 1992 when Tim Packrall turned an in-house graphics shop into its own company. Over 30 years later, that same drive has grown USG into a full-service signage partner for retail chains across the U.S., now led by Tim and his son Preston, carrying the company into its second generation.
We help brands boost customer engagement and drive sales through smart, high-quality signage, all while keeping costs in check. We never charge for design work. You only pay for the finished product, so every design we create is one we stand behind.
1992
Founded
30+
Years in Business
2
Generations
5
Industries Served
What Sets Us Apart
We've grown into a large, full-service operation, but we've never lost the values we started with. We're not chasing one-time projects. We build long-term partnerships and treat every client's business like it's our own.
What We Stand For
Our values
Partnership
We act as an extension of your team, your wins are our wins. We pride ourselves on being that stable partner you can call on when chaos hits your desk.
Precision
The right graphic, in the right store, on the right day. We sweat the details so our partners don't have to.
Responsiveness
Retail doesn't wait. Our workflows are built for speed without sacrificing quality or accuracy.
Relationship
Beyond the business USG is a multi generational company with family values at its core. We don't seek to just gain clients, we desire to develop true collaborative relationships.
Let's work together
Book a free 30-minute strategy call and see why leading brands trust USG with their most visible real estate.